Legal Notice Policy

Brightcrop Agro Products Private Limited

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1. Purpose

This Legal Notice Policy outlines the process for issuing, receiving, and responding to legal notices involving Brightcrop Agro Products Private Limited (“the Company”) in connection with its products, services, transactions, and business operations.

2. Official Communication Address

All legal notices must be sent through the following official channels:

Registered Office:
Brightcrop Agro Products Private Limited, 4D, Mangalam Apartment, 12C Chakraberia Road North, Kolkata 700020, West Bengal

Email (Legal):
info@organicsfoodmarket.com

Contact Number:
+91 70025 17771

Notices sent via social media or unofficial channels will not be considered valid.

3. Mode of Serving Notice

• Registered Post with Acknowledgement Due (RPAD)
• Speed Post / Courier with tracking
• Official email (digitally signed preferred)

4. Response Timeline

The Company will respond within 7–15 working days from receipt of the notice. Complex matters may require additional time, which will be communicated.

5. Required Details in Notice

• Full name and contact details of sender
• Clear statement of facts and claims
• Supporting documents (if any)
• Specific relief or action sought

Incomplete or vague notices may not be entertained.

6. Misuse & Frivolous Claims

The Company reserves the right to take legal action against false, misleading, or malicious claims, repeated harassment, or attempts to damage brand reputation without merit.

7. Limitation of Liability

• Misuse of products
• Improper storage or handling after delivery
• Third-party logistics delays beyond reasonable control

8. Jurisdiction

All disputes shall be subject to the jurisdiction of courts located in Kolkata, West Bengal.

9. Amendments

The Company reserves the right to update or modify this policy at any time without prior notice.

10. Grievance Redressal

Before initiating legal proceedings, customers and partners are encouraged to contact:

Grievance Officer:
Manjul Kumar Choudhary
info@organicsfoodmarket.com
+91 70025 17771